Send us one faulty unit. We find out what is wrong with it, for free. If we cannot repair it, you do not pay for the repair.
Tell us what failed and we will come back to you. You can also send photos of the unit and its nameplate on WhatsApp first, so we can tell you what to expect before you ship anything.
Where to send it: Ibn Maatouq St, Building 6558, As-Safa District, Jeddah, Saudi Arabia. Message us first so we can confirm the best way to send it.
Four simple steps, with nothing to decide until you know what is wrong.
Fill in the form or message us on WhatsApp with the type, brand and model, and a short description of the fault. Photos help.
Our engineers test the unit and tell you what failed, in plain language, at no cost.
You get a clear quote for the repair. You approve it, or you stop there.
We repair and test the unit and send it back. If we cannot fix it, you do not pay for the repair.
Quick answers to what people usually ask first.
The faulty unit, and if possible a photo of its nameplate (brand, model, part number) plus a short note on what happens when it fails. Error codes and when the fault started are very useful.
Yes. Send them on WhatsApp to +966 59 106 0661 and we will tell you what to expect before you ship anything.
Yes. Tell us the brand and model. Many obsolete units can still be repaired, and where they cannot, we will say so honestly.
If we cannot repair your unit, you do not pay for the repair. The details of your case are confirmed in writing with your quote before any repair work begins.
We have offices in Saudi Arabia, the UAE, Jordan and Pakistan. Contact us and we will tell you the easiest way to get your unit to us.
We're proud to be the trusted technology partner for leading organizations across the marine, defense, aviation, pharmaceutical, and industrial sectors, delivering tailored solutions that drive performance, reliability, and long-term value.
